Thank you so much for your kind words and for taking the time to share your experience! We are thrilled to hear that your mum has been happy in our care for over a year and that you feel supported by our staff. Our team works hard to create a warm and welcoming environment, and it's wonderful to know that their efforts are making a difference. We appreciate your recognition of our new manager's initiatives to enhance the home - she truly believes in providing the best possible experience for our residents. Thank you for recommending us; it means a lot to our entire team. If you ever have any questions or need anything, please don't hesitate to reach out!