Thank you so much for your kind and thoughtful words about Norbury Hall. We are deeply honoured to have had the opportunity to care for your cousin over the past three years. Knowing that he felt happy, respected, and well cared for means a great deal to all of us.Our team works hard to ensure each resident feels at home, and it is truly rewarding to hear that he enjoyed the routine, his sunny room, the activities, and the friendships he built here. Your appreciation of the dignity and compassion shown during his end-of-life care, especially in collaboration with the hospice team, is especially meaningful.Please accept our heartfelt condolences for your loss. It was a privilege to be part of his journey, and he will be remembered fondly by all of us at Norbury Hall.