Thank you for sharing your experience and feedback regarding Priors House. We're pleased to hear that your friend has settled in well and that our caring and efficient staff have made a positive difference. We understand that the requirement to move in within a week of assessment can be challenging, especially when it comes to organising personal belongings. This policy is in place to ensure we have the most current clinical information to provide the best possible care from day one. We appreciate your understanding and patience during the thorough admissions process. Your kind words about the facilities and staff mean a lot to us, and we will continue striving to make every resident feel comfortable and well supported.