Thank you for your lovely feedback. We are so pleased to hear that you feel confident and happy knowing your mum is safe, cared for, and supported. Our team works hard to create a warm, welcoming environment where residents and their families feel at ease, and it's wonderful to know this is your experience.Your kind words about the friendliness and support of our team- from reception through to management - will be shared with the whole team. They will be delighted to know their dedication is appreciated.