Thank you so much for your feedback. We're pleased to hear that your mum feels safe, happy, and well cared for with us. It's perfectly natural for it to take some time to settle, and we're glad to know that she now speaks so highly of the staff and her environment. Our teams are committed to providing attentive care and open communication with families, so it's reassuring to hear that this has been your experience. Knowing that your family feels confident and at ease means a great deal to us - it's what we strive to achieve every day. Thank you again for your support and trust.