Thank you for taking the time to share your experience. Your thoughtful feedback is incredibly encouraging and much appreciated by us all.  It is wonderful to know that your brother feels safe and well cared for.  Being committed to providing high quality, compassionate care, making the residents feel loved, safe, well cared for and happy is always at the heart of everything we do.  We are pleased that you enjoy our homely environment.  As you may know, our refurbishment programme is ongoing as required, and we remain committed to ensuring the home continues to offer a comfortable and welcoming environment for all our residents and visitors.