Thank you for taking the time to write your review and good comments about the care we provide. As you know care workers are at the lower end of earnings generally, and we must keep in line with the UK living wage which is going up every April. Furthermore, most of our staff are local and have the increased pressures of the cost of living in London. To attract and retain good quality staff we need to pay wage they can afford to live on and sustainable for Sancroft.