Thank you for your review as above. I would like to advise that your father came to us on the 3rd January 2025 and was with us for a couple of weeks before we were advised that your father wanted to live closer to family in another care home. Choice was given to your father every day throughout the day, I can assure you that your father was not left in his room on numerous occasions. Any concerns with the Stoma was supported by the district nurses. We do have cultural staff but I can assure you there has been no staff change over since your father was with us and all staff speak confident English. In regards to your concerns I am quite surprised that your father moved on the 24th January 2025 and yet you have waited 6 months to complete a negative review and you never raised any concerns whilst your father was with ourselves.