Thank you for such thoughtful and constructive feedback regarding your father's care at HCH. All comments are truly appreciated by the entire team.We apologise for the occasions where your father has been found damp. This is not the standard of care we aim to provide. We're committed to ensuring the comfort and dignity of all residents and will review and reinforce our continence care protocols with all staff.Regarding your mobility observations, we offer at least 2 exercise classes each week, to encourage movement and improve physical capabilities. We've just secured the services of a qualified physiologist who will visit weekly, to run group and individual sessions, allowing more personal attention to mobility needs, where appropriate and safe. Should your father return for additional respite (he would be most welcome) we'd be sure to include him in the sessions.Please feel free to contact me directly should you wish to arrange a meeting to discuss these points further.