Thank you for taking the time to leave a review of Nichols Court retirement community. We're glad to hear that the indoor cleaning standards are generally meeting expectations, but we understand how frustrating issues like flies and fluctuating water temperatures can be.We're pleased to confirm that the cleaners have attended to the flies in the less-accessible stairwell areas, and the team has raised your concern about the hot water temperature for further investigation. We apologise for the inconvenience caused while the scaffolding was in place, but we're happy to confirm that the necessary work was completed and the scaffolding removed within a few days. If you have any further concerns or queries, please don't hesitate to speak to a member of our onsite team, who will be happy to help.