Thank you for taking the time to share your feedback. We're so pleased to hear that our team made you feel welcome and supported, and that you felt your loved one was well cared for, especially at such an important time. It means a great deal to know our staff's kindness and compassion left a positive impression.We also appreciate your comments regarding attention to detail and the condition of the bedrooms. We take all feedback seriously and use it to improve the service and environment we provide. I'm pleased to share that we have a refurbishment programme underway and are continually investing in the home to ensure it remains comfortable and well-presented for residents and their families.Thank you again for your recommendation, it's wonderful to know you would be happy to recommend us to others.Thank you