Thank you so much for your kind and thoughtful review. I'm the new Home Manager here at Lavender Fields, and I truly appreciate you taking the time to share your experience.It's lovely to hear that your mother has been well cared for over the past five years and that our team has been both caring towards her and welcoming to your family. Feedback like yours means a great deal to us, as it reflects the dedication of our staff and the strong relationships we aim to build with residents and their loved ones.I'm also glad to hear that the recent matters with billing have been resolved to your satisfaction. Please know that we're always here to support you and ensure everything runs smoothly.Thank you again for your continued trust and support.