Many thanks for taking the time to share your feedback with us. This allows us to learn and develop our service. We are glad you feel your mum receives good care, however appreciate due to staff changes there has been some challenges with communication. My expectation is with the increasing recruitment drive which is taking place at the moment we will soon be in a better position to provide a higher level of continuity to reduce staff movement in the home. Thank you again for your valuable feedback, this is very much appreciated.