Dear Nick and family,<br><br>Thank you so much for taking the time to share your experience of Montfort Manor at such a difficult time for you and your family. We are truly sorry for your loss, and we feel privileged that we were able to care for your mum in her final weeks.<br><br>It means so much to the whole team to know that you felt supported and comforted while we looked after your mum with dignity and compassion. We will make sure your kind words are shared with everyone, especially our nursing team and Nurses, who will be touched to know the difference they made.<br><br>Your recommendation and heartfelt words mean the world to us. Creating a peaceful, supportive and caring home is at the heart of everything we do, and we are honoured that this was felt by you and your family.<br><br>With our deepest condolences,<br>The Montfort Manor Team