Thank you for your feedback. We'd like to reassure you that Roman Ridge meets all necessary compliance standards. Security includes upgraded CCTV, a fob-access system for resident-only areas, and 24/7 care staff on-site. Residents have full independence with their own apartment keys and freedom to come and go as they wish. Our restaurant offers a variety of portion sizes and lighter options, with pricing set centrally by our Hospitality team. We acknowledge that maintenance issues can sometimes take longer than expected due to external approvals and contractor delays. Please be assured we actively log and chase all repairs, and keep residents updated throughout. We're pleased to share that new Wi-Fi is being installed at the end of this week. If you have any concerns or would like to discuss the points raised, we kindly encourage you to speak with the service manager in the first instance who is there to support you and would welcome the opportunity to help.