Thank you for taking the time to share your feedback about Holbeach Meadows. We're so pleased to hear that your mother-in-law has settled in well and is thriving with us - that's exactly what we strive for. It's also lovely to know that you've found the rooms comfortable and homely, and that our manager and receptionist have made such a positive impression.We appreciate your honest comments regarding the welcome from some of our team. You're absolutely right - a warm smile and greeting can make all the difference, and we'll be sure to remind all team members of the importance of this, especially for visitors.Thank you again for your thoughtful review and for entrusting us with your mother-in-law's care.