Thank you so much for sharing such a moving and personal reflection. We are truly sorry for your loss, and it means a great deal to hear that your mother's final moments were met with such compassion, dignity and care. Supporting families through such an emotional time is a profound responsibility, and your kind words about our nurse's warmth and tenderness will be shared with immense pride. We are honoured to have been there with your mum at the end and deeply grateful for the trust you placed in us during such a significant moment. Our thoughts remain with you and your family.