Thank you for taking the time to leave a review, feedback is always appreciated. I'm pleased to hear you feel communication is improving. Since my recent appointment as manager for Kingston House I have made this a priority, so it's great to hear it's proving effective. To offer some reassurance around mealtime transitions, the team regularly risk assesses the needs of all to ensure their safety at these key points in the day. I am pleased you and I have a meeting in the diary to discuss your concerns and I look forward to resolving these for you.