Thank you so much for your kind words. We're delighted to hear that your mum settled in so quickly - creating a welcoming and homely atmosphere is so important to us. Our whole team, from care staff to housekeeping, take great pride in working together to make sure residents feel comfortable, cared for, and at home. It's wonderful to know you've noticed the little touches, like keeping everything spotless and making sure clothes are fresh and well cared for. Your feedback means a great deal to the team.