Thank you so much for your kind words and for taking the time to share your experience. We are delighted to hear that you find the staff helpful, supportive, and approachable, and that you continue to feel welcome after so many years of visiting. Creating a cheerful and caring atmosphere for our residents and their families is always our priority, and it's wonderful to know this is reflected in your visits.We truly value your continued trust over the past 9 years and are so pleased that your sister is receiving the care she deserves. We also look forward to welcoming you at future special occasions.