Thank you for such kind words.  We try our best to ensure all our residents are well cared for and nothing is too much trouble. I was only too glad to help you and your family and your dad was most welcome at Walcot Hall. I hope you are all doing well and mum has been able to get out and about more recently. Take care, and if ever you need support in the future, you know where to find me.   Kindest Regards.