Thank you for taking the time to leave a review for Tarring Manor Care Home. We take all feedback seriously to help improve the care and service we provide to our residents, and appreciate your feedback, which we have taken on board. I will reach out to you this week to discuss your comments and concerns, as we do strive to ensure that all residents always receive five-star care and support during their stay with us. We continuously work on our recruitment, provide full and comprehensive training to all our team members, and regularly assess the team's needs for additional training and implement it where necessary.I look forward to speaking with you soon.