Dear K B, thank you for your review. We are sorry to hear that you feel this way about your husband's care. Please be assured that the concerns you have raised are already being fully investigated, and we are working closely with you through the proper process. As you will understand, we cannot go into personal details in a public forum, but we want to reassure you that we take all feedback seriously and remain committed to supporting both your husband and your family. If you would like to continue this discussion further, please don't hesitate to contact me directly at the home.