Dear Shau,Thank you so much for your kind and thoughtful review. We truly appreciate your honesty and understanding . It is  great deal to hear that, despite your initial reservations, our dedicated team made a positive impression through their care, kindness, and commitment.We're especially pleased that your father felt comfortable and well cared for, and that our chef was able to provide meals he enjoyed , we always strive to tailor care and services to each resident's individual needs and preferences. Your recognition of our staff's warmth and hard work is incredibly encouraging.Kind Regards