Thank you so much for your kind and thoughtful feedback. We're delighted to hear that the recent changes have had such a positive impact on your husband's care and your overall experience with us. It means a great deal to the whole team to know that our efforts are making a real difference.We're especially pleased that you feel supported and understood, building strong, trusting relationships with our residents and their families is at the heart of what we do. Your recommendation is truly appreciated, and we remain committed to maintaining and continuously improving the high standard of care your husband receives.