Thank you so much for your heartfelt words. It truly means the world to us to know that we were able to support your mum, you, and your family during such a difficult time. Compassion, dignity, and kindness are at the heart of everything we do, and it brings us great comfort to hear that you felt this throughout your mum's time with us. We will be sure to share your message with the whole team, who will be deeply touched by your recognition. It was an honour to care for your mum and to be alongside your family during those final weeks.Please know that your mum, and your family, will always remain in our thoughts. Thank you once again for your kind words.