Thank you so much for your kind review. We're delighted to hear that your mum felt comfortable and well cared for, and that our team's personal care met your expectations. We'll be sure to share your lovely feedback with all staff-it means a great deal to them. We're committed to providing compassionate, person-centred care every day, and it's wonderful to know this was reflected in your mum's experience. Thank you again for taking the time to share your thoughts.