Thank you for sharing your feedback following your mum's recent respite stay. We're so pleased you and your dad felt welcomed and found our staff kind and supportive, as it's very important to us that families feel reassured when a loved one is with us.We're also grateful for your honesty in highlighting areas where we could improve. We're sorry to hear you felt your mum didn't have enough stimulation, and we'll look at how we can provide more engaging activities for residents during respite. Regarding personal care, thank you for raising her showering preferences. We understand the importance of adapting to individual needs, and your comments will be shared with the team to ensure this is always respected.Your feedback is very valuable, and we would be happy to discuss further how we can better tailor your mum's care should she return in the future.