Thank you so much for your beautiful and heartfelt review. We know how emotional and important the decision is when it comes to finding the right care for a loved one especially someone as special as your 101 year old Nan. We're truly honoured that you chose Pemberley Manor after such a thorough and thoughtful search. We're so pleased that from the moment you walked through our doors, you felt that sense of community, warmth, and reassurance, it's something we strive to create not just for our residents, but for their families as well. Your kind words about our team mean the world to us. They are truly dedicated to making every resident feel safe, valued, and cared for from the very first moment. It's wonderful to hear how quickly your Nan settled in from having her nails done to planning her next meal! That's exactly the kind of welcoming and engaging environment we aim to provide every day.