Thank you for taking the time to leave us a review. We are so pleased to read your positive comments about the team and the range of food we offer. With regards to our team being on their phones, our team are not permitted to have personal devices with them when they're working, but we do use handsets, called PCS devices, to help us record and deliver care. These look very similar to mobile handsets and we are in the process of putting up some posters to explain this to families, but please do let us know if you have any questions about these or if there's anything else we can help with.