Thank you so much for your thoughtful feedback. We are so pleased to hear the positive difference youve noticed since the new company took over and that your mum is happy, comfortable, and well cared for. Its wonderful to know she is enjoying her meals, has choice in her daily life, and feels at home in her beautifully decorated room. Were especially glad that you feel communication has been clear and supportive, as this is very important to us. Your kind words mean a great deal to both the management team and all our staff, and we truly appreciate your thanks on behalf of your family.