Thank you so much for your kind words. We are truly delighted to hear that you and your family felt welcomed and supported, and that your mums individuality was valued and respected. It means a great deal to our whole team to know that the care, communication, and little toucheslike supporting her love of nice clothesmade a positive difference. We will make sure to share your comments with the staff and laundry team, who will be so pleased to know their efforts were appreciated. It was a privilege to care for your mum, and we send our very best wishes to you and your family.