I am very sorry that you disappointed with the care your husband received during the 5 weeks he was in Brockington House. We tried very hard to support your husbands needs but unfortunately, due to his presentation, we were unable to do so. We explained this very carefully to you and also assisted you to arrange his transfer to a specialist unit who were able to meet his needs. At no time was he unshaven nor unkempt and he was only ever given the medication for which he had been prescribed. We liaised with the specialist team at all stages in an attempt to support him but unfortunately without success. The decision for him to leave was not taken lightly and only after every attempt was made to meet his needs. Clearly, in a specialist unit, he is settled which is what was hoped for. I do hope that he will continue to be settled and enjoy his new home