Thank you so much for sharing your experience of Southampton Manor. we are truly grateful to hear during dads time with us, he felt happy and settled, it means a great deal to know that our staff's kindness and patience helped him , and that you as a family were welcomed to join activities , enjoy time in the garden and share meals together. we also appreciate your kind words about the communication you received from our nursing team. It has been our pleasure to support dad during his care journey. from all of the team  hear at Southampton Manor thank you.