Dear Dawn,Thank you for sharing your concerns. We want to reassure you that we take all feedback and safeguarding matters very seriously. A full investigation into the issues you raised has been completed, and the allegations were found to be unfounded.Due to the public nature of this platform, we are unable to share further details here in order to protect confidentiality. We would, however, encourage you to contact your sister's social worker directly, who will be able to provide more information and support.The safety and well-being of our residents is always our highest priority, and we remain committed to working closely with families and professionals to ensure the best possible care.