Thank you so much for your wonderful feedback. We're delighted to hear that your mum has felt well cared for and supported over the past two years. Our team takes great pride in providing compassionate, safe, and personalised care, and it's heartening to know that their efforts to keep her happy and comfortable are appreciated.We're also glad that communication with the management team has been clear and reassuring - involving families in care decisions is very important to us. Your kind words will mean a lot to all our staff, who strive every day to make our home a safe, friendly, and welcoming place.Best regards