Thank you for your kind words, it means the world to our team to know they brought comfort and support to Dad and your family. We are honoured to have been part of his journey and are so grateful for the trust you placed in us. We appreciate your feedback. We recognise that staffing levels can directly impact both the care experience and the wellbeing of our team, and we continue to monitor resources needed to ensure both are fully supported.Thank you again for comments, the team will really appreciate them.