Thank you for sharing your thoughtful comments following the visit from Heathlands Care Home. It's lovely to hear such positive reflections on the atmosphere and the team here.We truly appreciate the kind words about our staff being caring, knowledgeable, and engaging. It's encouraging to know that the environment felt welcoming and that the interactions between staff and residents were noticed and valued.I've noted your feedback and will ensure it's shared with the wider team. We're committed to maintaining high standards of care and creating a space where residents feel safe, respected, and supported.Warm regards,Gladys DanquahRegistered Manage