Thank you ever so much for taking the time to post such a lovely update on your mothers stay here with us. It truly means the world to us to read your kind words about our carers - they are the heart of our home, and we are just so proud of the joyful, patient, and compassionate manner in which they care for each of our residents. That your mum is safe, well cared for, and comfortable is what we work towards each day.We also really appreciate your lovely feedback about our buildings. It is very important to us to be able to create a friendly, homely, and clean environment, and your feedback helps us understand where we can make improvements. Please be assured that your comments have been heard, and we are looking at how we can re-make and upgrade those areas you have mentioned so the home continues to operate the high level of care that our staff provide.Thanks again for the continued confidence and support - it's a pleasure to take care of your mum.