Thank you so much for taking the time to share your thoughtful feedback. We are delighted to hear that both you and your mother have felt supported and reassured by our team. Its especially rewarding to know that our staffs personal approach, including using your mothers name and engaging with her often, has made a positive difference.Were also glad that you find the food, accommodation, and courtyard space suitable and enjoyable for your mothers needs. Creating a respectful, welcoming, and safe environment for all of our residents is at the heart of what we do, and your comments mean a great deal to our whole team.Thank you once again for your kind words and for trusting us with your mothers care.