Thank you very much, Kate, for your kind words and lovely description of Horton Cross Nursing Home. It is wonderful to see how much can be expressed in just a few words about our home, and we are delighted that you found the environment friendly, caring, clean, and welcoming.We are committed to delivering the highest quality of care to our residents, and it is always a pleasure to know that our visitors notice and appreciate the dedication of our team. While we continuously strive for excellence, we also recognise that there is always room to improve, and every day we do our very best to ensure our residents are happy, healthy, and safe.All feedbackwhether positive or constructiveis invaluable to us, as it helps Horton Cross Nursing Home to grow and improve further. Thank you again for taking the time to share your experience.