Thank you so much for taking the time to share such heartfelt words about your dad's time with us. It was truly a privilege for our team to care for him over the past two years and to get to know his warm personality, cheeky smile, and sense of humour.
We are deeply touched by your kind comments about the care team, both in the residential and nursing units. Ensuring that residents live with dignity, comfort, and joy right through to the end of life is at the heart of what we do, and it means so much to know that you and your family felt supported during such a difficult time.
Your dad will be fondly remembered by us all, and we send you and your family our sincere condolences. Thank you once again for trusting us with his care.
With warm regards,
Andrea