Thank you for sharing your thoughts regarding Dashwood Manor. We are pleased that your mother's experience has been overall positive.  We would appreciate the opportunity to learn more about your concerns and encourage you to approach the Home Manager directly who will be happy to address these promptly for you. Alternatively, you can always reach out to us directly via complimentsandcomplaints@careuk.com to discuss these further. Once again, thank you for sharing your feedback regarding Dashwood Manor. Your input is greatly appreciated.