Dear Tim, Thank you so much for taking the time to leave such a kind and detailed review. It was a genuine pleasure to welcome your father and your family to Bramley House, I am delighted that you felt at ease from the very first moment. As manager, I take great pride in ensuring every aspect of care and support meets the highest standards, from arrival to daily routines, and it's incredibly rewarding to know our efforts have made a positive impact. I'm especially pleased that our team's dedication to getting to know your father, listening to his needs, and offering tailored activities has been noticed. We also aim to support families throughout, helping you feel confident and reassured. Regarding meals, we have met with our chef to develop a menu more suited to his preferences, ensuring food is enjoyable as well as nutritious. It is a privilege to support your father and family, and we will continue to ensure his time at Bramley House is comfortable, engaging, and feels like home.