Thank you so much for taking the time to share such thoughtful feedback. We know how difficult and emotional the decision can be to move a loved one into care, and it means a great deal to us that you placed your trust in our team. Were delighted to hear that your Mum has settled so well, made friends, and is enjoying her new home. Our staff are passionate about creating a warm, homely, and supportive environment for both residents and their families, so its wonderful to know this has made such a positive difference for you both. Please know that we are always here for you, and we look forward to continuing to support your Mum so she feels happy, safe, and cared for.