Thank you so much for your kind and thoughtful review. We are absolutely delighted to hear how well your mother has settled in at Mais House and that she is already making such wonderful progress. It is truly rewarding for our team to know that her happiness, health, and independence are improving, and we are glad that you feel supported and reassured by the care she is receiving.We take great pride in creating a welcoming environment where residents are treated with dignity and as individuals, so your recognition of the staff's attention to detail and warmth means a great deal. It is also lovely to know that you are enjoying the dining experience and varied activities, which are such an important part of daily life here.Your gratitude will be shared with the whole team, who will be so pleased to know their dedication has made a difference.Kind Regards Sue Knight - Registered Manager