Thank you so much for your wonderful and heartfelt feedback. We take every commentpositive or constructivevery seriously, and your kind words will be shared with our staff and residents, as they truly mean a great deal to us all.It is deeply rewarding to know that your grandma feels valued as an individual and part of our community here at Horton Cross Nursing Home. Our goal is always to create a safe, supportive, and happy environment where residents can enjoy both independence and companionship, while receiving the care they need. Hearing that she is enjoying her freedom, her personalised room, the meals, and our activities brings us great joy.Our team works tirelessly, always going the extra mile, to ensure every resident is well looked after and has the opportunity to live a fulfilling and enjoyable life with us. Your feedback is an encouragement and a reminder of why we do what we do.Thank you once again for your kind words and for recommending Horton Cross Nursing Homeit