What a beautiful review, written with great thought and kindness. Thank you so much. It is our priority to ensure our residents feel safe, valued and that we provide quality care with compassion. We are delighted that Mum feels all of these values and feels part of our community. Our teams from all departments take pride in their work, and we are so pleased that you all as a family, recognise how they go above and beyond for the families as well as the residents. 'Our heartfelt thanks again to you for your thorough and kind review of Watermead Rose. We will ensure the staff read it.