We're truly delighted to hear that your cousin is settling in well at Ashfield, and that your experience with us has been so positive. Our team works hard every day to provide a safe, respectful, and compassionate environment where residents feel genuinely cared for - so it means a lot to hear that reflected in your words. I will be sure to pass on your kind comments to the staff team, especially our cook, who will be thrilled to know the meals have made such a great impression! We understand that the decision to move into a care home can be a difficult one, so your reassurance to others means more than you know. While we may not be the flashiest building on the outside, we're proud that what truly matters the care, warmth, and community inside  shines through. Thank you once again for your lovely feedback and continued trust in us.