We're so grateful that you've taken the time to share your thoughts and it's always encouraging to read reviews like this. We are delighted to hear that our team have made a difference to your family's experience. It's lovely to know that you could feel reassured that your father was safe and well looked after. Feedback like yours inspires us to continue to provide the very best care. We will certainly pass your comments on to the manager. Hopefully you will go away from this feeling like your father received the best possible care.